Tuesday, June 11, 2019

Ethical Characteristics of Human Resources Management in Chinese Enterprises.


People and Organisations: Principles and Practice in Global Contexts

Ethical Characteristics of Human Resources
Management in Chinese Enterprises.

Based on employee manuals of 160 companies, A Chinese paper conducts a content analysis to identify the characteristics and differences of HRME in various types of firms and different industries. Results indicate that the status quo of HRME in Chinese firms is far from being satisfactory due to the lack of ethical care, unfair and nontransparent employee appraisal procedures and outcomes. The results also show that there are significant differences in the five dimensions of HRME among state-owned enterprises, private enterprises, joint ventures, and foreign companies. It is also found that there is no significant interaction effect between enterprise ownership type and industry on HRME. (Higher Education Press and Springer-Verlag 2010)


Introduction

In recent years, a series of business scandals have occurred consecutively, including the Sudan Red scandal, Clenbuterol scandal, Fuyang milk powder scandal and Sanlu milk powder scandal, reflecting the lack of business ethics in many firms in China. In contrast, business ethics has long become an area of western managerial research, along with the widespread application of rules and ideas of business ethics to HR management practices in firms of all sizes. This study aims to conduct a systematic comparison of ethical characteristics of HR management among different types of firms in China, identify their merits and demerits, and provide necessary guidance for enhancing ethical HR management in Chinese firms. Moreover, a growing number of textbooks have described and discussed ethics problems in HR management, which, to a certain degree, shows that the ethical principles in HR management have been accepted by practitioners. Following this trend, many Western researchers have explored the embodiments of HRME, including recruitment, compensation and incentives, downsizing practice, training and career development (Buckley, Beu, Frink, Howard, Berkson, Mobbs and Ferris, 2001). For example, Deckop (2006) categorized ethical issues of HR management into 14 types, including social responsibility, human resource strategy, performance management, employee training, employee motivation, supervisor-subordinate relationship, sexual harassment, and fair compensation.

Conclusion and Discussion

Based on the results of this research, They have found there are significant differences in HRME and its five dimensions among SOEs, private enterprises, joint ventures, and foreign firms, while there are no significant differences among enterprises of different types and industries. No interaction is found between enterprise type and industry on HRME. According to the above results, businesses in China pay little attention to the development of HRME: About 30% sampled firms failed to open to the public their employee manuals, disciplinary procedure and rules, and salary system; only less than 20% sample enterprises have paid due attention to some specific aspects of HRME, including corporate social responsibility, work safety training, right to know, employee ethics evaluation, avoidance of prejudice, employee privacy, exit interview, proper procedure of employee performance appraisal, and special allowance.

The results of this study show that there is a significant difference in the degree of HRME among different types of enterprises. Our results also suggest that there is a growing tendency for private enterprises to learn from foreign firms in the practice and construction of HRME. For example, a considerable percentage of private enterprises used to view integrity as their core values and employees as mere “instruments” now start to pay more respect to their employees, encourage staff innovation, emphasize staff development, help staff improve performance via proper appraisal procedures, etc. Possible reasons behind this attitude shift might be:

(1) Under the context of globalization, Chinese enterprises need to learn from their peer enterprises in developed economics.

(2) Chinese enterprises are now more aware of the positive impact of better HR management on enterprise development in the long run. As the degree of HRME in foreign firms are usually much higher than that of in Chinese enterprises, many domestic enterprises choose to learn from their peers in developed countries

References
Baucus M S, Baucus D A (1997). Paying the piper: An empirical examination of longer-term
financial consequences of illegal corporate behavior. Academy of Management Journal, 40:
129–151
Boist M, Liang X G (1992). The nature of managerial work in the Chinese enterprise reform: A
study of six directors. Organization Studies, 13: 161–184
Buckley M R, Beu D S, Frink D D, Howard J L, Berkson H, Mobbs T A, Ferris G R (2001).
Ethical issues in human resources systems. Human Resource Management Review, 11:
11–29
Dachler H P, Enderle G (1989). Epistemological and ethical considerations in conceptualizing
and implementing human resource management. Journal of Business Ethics, 8: 597–606
Deckop J R (2006). Human Resource Management Ethics. Greenwich, CT: Information Age
Publishing
Freund E M (2001). Falling flat: The challenge of corporatizing China’s state industry. In: Lee
P N S, Lo C W H (eds.), Remaking China’s Public Management. Westport, CT: Quorum
Books, 167–182
Fryxell G E, Lo C W H (2001). Organizational membership and environmental ethics: A
comparison of managers in state-owned enterprises, collectives, private enterprises and joint
ventures in China. World Development, 29(11): 1941–1956
Kolk A, Van Tulder R (2004). Ethics in international business: Multinational approaches to
child labor. Journal of World Business, 39: 49–60

CHANGING TRENDS IN PERFORMANCE MANAGEMENT PRACTICE IN GLOBAL CONTEXT


People and Organisations: Principles and Practice in Global Contexts

CHANGING TRENDS IN PERFORMANCE MANAGEMENT PRACTICE IN GLOBAL CONTEXT

TEAM PERFORMANCE APPRAISAL SYSTEM


Most of the performance appraisal techniques are formulated with individuals in mind i.e. to measure and rate the performance of the individual employee. Therefore, with the number of teams increasing in the organizations, it becomes difficult to measure and appraise the performance of the team. The question is how to separate the performance of the team from the performance of the employees. A solution to this problem that is being adopted by the companies is to measure both the individual and the team performance. Sometimes, team based objectives are also included in the individual performance plans (Yasoda, 2016).



BELL CURVE APPRAISAL MODEL

Several companies have resorted to the Bell Curve method to assess the employees’ Performance. Bell curve (i.e., the ‘normal’ distribution curve) is to be viewed more as a forced ranking system imposed upon each and every employee by the organization. This bell curve mode of appraisal has been introduced to categorize best and worst performers because today, it is important for a company to thrive and develop itself in this heavily competitive world (Parshuram & Hegde, 2016).


(Adapted from www.empxtrack.com)



As an example: Microsoft drastically changed its performance management approach nearly two years ago when it eliminated ratings, forced rankings, and grading on a bell curve. It replaced its former system with a system that makes it easier for managers to reward employees for their contributions. Microsoft also eliminated forced timelines for performance management and now encourages managers to give employees more timely feedback based on the rhythm of their business units. In addition, the company abolished the practice of giving a pre-determined target distribution of bonuses. Managers can now allocate rewards in ways that best reflect their teams’ performance, as long as they stay within their compensation budgets.  (Schaufenbuel, 2016)


Finally, successfully embedding a new performance management process, requires HR to provide resources and support in order to meet the needs of the organisation and its employees. Key skills, such as setting clear expectations, providing regular informal feedback and helping employees develop and succeed are not always easy to acquire. To hardwire these key performance management behaviours performance management behaviours, learning opportunities such as training, exchange moments between people managers, bottom-up feedback systems, and individual coaching can be provided (Dewettinck & Blondia, 2016.

References

Dewettinck, K. & Blondia, H., 2016. TRENDS IN PERFORMANCE MANAGEMENT. New york: BE HUDSON.
Parshuram, H. & Hegde, S., 2016. Bell curve appraisal: A critical view. Journal of Management Research and Analysis, 3(4), p.184.
Schaufenbuel, K., 2016. Transforming the Traditional Performance Review Process. Shaping leaders : Driving Results, pp.2-3.
Yasoda, K., 2016. An Emerging Trends In Performance Management System. International Journal & Magazine of Engineering, Technology, Management and Reseach, 3(7), p.553.

Changing Trends in HRM the Global Perspective

People and Organisations: Principles and Practice in Global Contexts

Changing Trends in HRM the Global Perspective

Human resource management is a process of bringing people and organizations together so that the goals of each are met. It is a function in the organizations designed to maximize employee performance in service of an employer's strategic objectives. The world of work is rapidly changing. As a part of organization, Human Resource Management (HRM) must be prepared to deal with effects of changing world of work. Kaur, (2017).


One of the famous trends in the global context is workforce diversity, which means similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, gender, and sexual orientation. No two humans are alike. Diversity is critically linked to the organization’s strategic direction (bedi et al., 2014). AT&T Company believes that their success begins with their people, and a diverse and inclusive workforce benefits their business, employees, customers, investors and communities. With a diverse workforce, they can better understand the different needs of their customers and can deliver products and services that enable them to do more. Anon., (2017).


Cloud computing has also been introduced in the field of human resource management for achieving innovative solutions for organization’s sustainability. Normally, human resources of an organization are located in diversified location, and this leads to communication gap that may be related to communicating with the team members or inefficiency in timely access of required information, or monitoring of the uploaded information by the other departments of the organizations. Bhadani, (2014). IBM private clouds can provide the reliability, security, and content protection media companies expect. Despite the issues and challenges, media companies continue to adopt clouds, and the cloud provider business continues to grow and mature. Given the risks—stolen content, lost revenue, reuse of content in inappropriate ways and the potential impact on brand, the growing consensus on the part of media companies is that they must take a pragmatic, incremental approach IBM, (2010).



Adapted from www.IBM.com


The challenges are equally copious. Organizations need to deal with an ageing workforce; they must attract, integrate and maintain multicultural employment pools. As a rule human resource management has to venture into new trends in order to remain relevant corporate development partner. Jose & pillai, (2015)


Reference list

Anon., 2017. AT&T. [Online] Available at: http://www.att.com/gen/corporate-citizenship?pid=7738[Accessed 9 June 2019].
bedi, P., lakra, P. & Gupta, E., 2014. Workforce Diversity Management: Biggest Challenge Or Opportunity For 21st Century Organizations. IOSR Journal of Business and Management (IOSR-JBM), 16(4), pp.102-07.
Bhadani, R., 2014. A New Dimension in HRM: Cloud Computing. International Journal of Business and Management Invention, 3(7), pp.13-15.
IBM, 2010. Cloud Computing for the Media and Entertainment Industry. Somers, NY 10589: IBM Corporation IBM.
Jose, A.M. & pillai, M.J., 2015. Emerging trends in Human Resource. International Journal of Academic Research, 2(5), pp.77-82.
Kaur, S., 2017. RECENT TRENDS IN HUMAN RESOURCE MANAGEMENT. International Conference on Recent Trends in Engineering, science and Management, 6(1), pp.375-77.


Emerging Trends in Learning and Development


People and Organisations: Principles and Practice in Global Contexts

Emerging Trends in Learning and Development


Mobile Training

With the rapid increase of usage of the mobile devices all over the world, and as a result of the dedicated work of the mobile learning community, during recent past we have experienced an explosion in the growth of mobile learning across all sectors of education. Mobile learning has become one of the main emerging Learning and Development topic to discuss around the world mainly because mobile learning has been a victim of its own success. Many communities have defined it based on their own particular experiences, uses and backgrounds.


Most of the organizations are focusing and working on making training accessible from virtually anywhere considering the increase of mobile society. The Mobile learning element of our Blended Learning program takes into account the mobility of learners and instructors by taking advantage of hand-held devices, such as Smart phones and tablets. Mobile learning also plays a role in social or informal learning within organizations, making it easy for people working from different locations to share knowledge.


Methods of Mobile Learning

SMS messaging.
This service e is commonly used by the schools, colleges and universities to notify their students regarding daily needs in educational contexts, for urgent communications (e.g., cancellation of a lecture). Almost all students enrolled in schools, colleges and universities carry a sophisticated communications device. If the institution’s communication is sent to the students’ mobile phones by SMS messaging, the message will be received immediately by all students. An SMS messaging system can be set up by in-house development or by using an SMS service provider

Screenshots of educational content.  
Mobile devices are ideal for receiving short, five to six screen presentations of educational content, such as a course summary, advice on examination preparation, and assistance with a part of a course that has caused difficulties to students in the past, tutorial advice or even multiple choice tests.

Course modules.
Providing learning coursed through mobile devices have become more popular at present. A comfortable didactic environment can be created by using Microsoft Reader Works to display the content. However, the main challenge is to solve the problems of screen size for the presentation of course modules in mobile learning on the slightly smaller screens of smart phones and mobile phones.

Examples for the organizations using the Mobile Learning method are:
AMAZON Company
AT&T Company, USA 

Reference list

Maczuga. P, Plewczyński M. Sikorska K. Fernandez T. Jaruga A. Świątecka A. Zieliński K. Philip P. Mileva N. Tokmakov D. Ruiz E. & Castro M. (2013) Mobile Training Methodology for E-businesses, version 2

Putta H., (2014) Impact on recession on training. IOSR Journal of Business and Management (IOSR-JBM)

Saccol A., Reinhard N., Schlemmer E. & Barbosa J (2010) M-LEARNING (MOBILE LEARNING) IN PRACTICE: A TRAINING EXPERIENCE WITH IT PROFESSIONALS., Vol. 7, JISTEM
Sharples M,. (2006), Big Issues in Mobile Learning., University of Nottingham, UK

Subashini R. & Sugathalakshmi T., (2015), Emerging Trends in Training and Development, Volume 5, Issue 3, International Journal of Scientific and Research Publications.
.

Psychological Contracts


People and Organisations: Principles and Practice in Global Contexts

Psychological Contracts
Introduction
A psychological contract is a set of unrevealed expectations which are in the existence between the employees and the employers which underpins the employment relationship. It is a system of beliefs that encompasses the actions employees believe are expected of them and what response they expect in return from their employer, and, reciprocally, the actions employers believe are expected of them and what response they expect in return from their employees (Armstrong, 2009)

How Psychological Contracts develop
Psychological contracts are not developed by means of a single transaction; they evolve over and can be multi-faceted. There are many contract makers who exert influence over the whole duration of an employee’s involvement with an organization. (Spindler, 1994 cited by (Armstrong, 2009))

Types of Psychological Contracts
There are two kinds of contract to define the kind of employee-employer relationship. Relational type contracts concern a relationship built on the utmost trust, implicit emotional attachment, and embrace long-term employment. Relational contracts were prominent prior to recent market changes and instability in the business world. As a result of these changes there has been a dramatic increase in transactional type contracts. This type of contract concerns a more direct exchange of commitments and is more concerned with a tit for tat economical transaction. (Curwen, n.d.)




Figure 1: Figure summarizing the differences between transactional and relational (picture credit - (Curwen, n.d.))

Thing to remember if the Psychological Contract breaks:
Employment relationship between the employee and the employer may damage despite manager’s best offer: nevertheless it is managers job to take responsibility for maintaining them.
Taking precautions prior to breaking the contract is always the better than repair the damage afterwards.
When breach cannot be avoided it may be better to spent time on negotiating or negotiating the deal, rather than focusing too much on delivery (CIPD, 2019)

Conclusion
All employment and other relationships involve Psychological Contracts in different forms. Employment relationships may deteriorate even though they seem fair and to have high rewards. Breaching of contracts has a significant effect on attitude and behavior of both the employee and employer. Therefore, preventing the breach I the first place is better than trying to cure or repair breach. The Psychological contract is one of the most useful ways to understand the employment relationship. (Conway, n.d.)

Reference:
Armstrong, M., 2009. Armstrong's Handbook of Fuman Resource Management Practice. Philadelphia, USA: Typeset by Saxon Graphics Ltd. pp.277-82.
CIPD.[Online]Available at: https://www.cipd.co.uk/knowledge/fundamentals/relations/employees/psychological-factsheet [Accessed 10 June 2019].
Conway, N., n.d. What is the psychological contract and does it matter? p.15.
Curwen, R., n.d. The Psychological Contract : Are unmet expectations harming your employee relationship. pp.1-3.

CRITICAL REVIEW OF SCIENTIFIC MANAGEMENT


People and Organisations: Principles and Practice in Global Contexts

CRITICAL REVIEW OF SCIENTIFIC MANAGEMENT

Taylor’s Scientific Management (Taylorism) is based on induction and adopts a pragmatic and empiricist method, and its “there has to be a best way to do a certain job” principle has advanced among the others. This principle has inevitably reached to the time and motion study, the equation of employees with machines and finally automation and robot science. Although Taylor made great contributions to the management as a science, he received harsh criticisms as well (Turan, 2015)



Scientific management eliminated the need for skilled labor by delegating each employee one simple task to repeat over and over. Although this method increased the productivity of factories, it stripped employees their freedom to choose their work, as well as how it should be done. (Ireh, 2016). Scientific management, although stressed people post match, more focus on jobs, rather than people, each post have standardized operation process and method, the workers have to do is training well according to the standard operation procedure to finish work, but in today's knowledge economy era, the staff engaged in mental labour, have no fixed standardization process, practice of this management mode. Therefore, we should pay more attention to the role of human beings, formulate corresponding incentives, maximize the potential of people, and enhance the competitiveness of organizations (Su, 2017)


However Taylorism could also be seen as a management theory that analyzes work flows to improve economic efficiency, especially labor productivity. This management theory was dominant in manufacturing industries in the 1880s and 1890s. (Ioana et al., 2014). One of the best examples is the adoption of this theory in Ford company in 20th century. After the adoption, the assembly-line process enabled Ford to produce cars more quickly, and at more affordable rates and by 1924, as a result of this advanced production methods, Ford had sold 10 million Model Ts. (Saylor, 2005)


In conclusion, at a time when labor was cheap, supplies were plentiful, and manufacturing processes were relatively forgiving of quality control issues, scientific management was a tremendous improvement over the old factory systems with its tyrannical foremen and rules of thumb (Koumparoulis & Vlachopoulioti, 2012) . However, it is known that progress relates to man’s qualities and that scientific management could not be considered, as a means for human betterment, in the long run. Criticism of scientific management is justified by the opinion that it could be a dangerous hindrance to progress (Caldari, 2007).  Is scientific management a perfect system? No. However, one cannot deny its contributions to society and measurement of efficiency  (Koumparoulis & Vlachopoulioti, 2012)


Reference list

Caldari, K., 2007. Alfred Marshall’s critical analysis of scientific management. The European Journal of the History of Economic Thought, 14(1), pp.74-75.
Ioana, A., Marinică, A., Semenescu, A. & Preda, C.F., 2014. Elements of Administrative Management Decision. International Journal of Management Science, 1(1), p.27.
Ireh, M., 2016. Scientific Management. Winston Salem.
Koumparoulis, D.N. & Vlachopoulioti, A., 2012. The Evolution of Scientific Management. Academic Research International, 3(2), p.425.
Saylor, 2005. Scientific Management Theory and the Ford Motor Company. The Saylor Foundation, pp.3-4.
Su, Y., 2017. Taylor Scientific Management Theory Carding and Significance of Organization Management. Social Sciences, 6(4), p.106.
Turan, H., 2015. Taylor’s “Scientific Management Principles”: Contemporary Issues in Personnel Selection Period. Journal of Economics, Business and Management, 3(11), p.1102.

Emerging Trends in HRM in the Global Context


People and Organisations: Principles and Practice in Global Contexts

Emerging Trends in HRM in the Global Context




CONTINGENT WORK FORCE

The world of business changes every day with new trends and activities. The enterprise executives and leaders that are hampered down by vintage philosophies are finding that these new trends in the business world are passing them by, and, in order overcome the situation and survive in the market position and also to thrive in this new corporate paradigm, they must entirely adopt in to the evolution of this new real time culture.

Around the world, the traditional whimsy of labor, work and talent are being changed and internal enterprise activities are reshaping their talent management activities.  A very attractive part of modern day work day workforce is the contingent workers. Contingent workers are individuals who are typically hired for shorter periods of time. 

They perform specific tasks that often require special job skills and are employed when an organization is experiencing significant deviations in its workflow. When an organization makes its strategic decision to employ a sizable portion of its workforce from the contingency ranks, several HRM issues come to the forefront. These include being able to have these virtual employees available when needed, providing scheduling options that meet their needs and making decisions about whether or not benefits will be offered to the contingent work force.

None of the organizations can make the transition to a contingent workforce without sufficient planning. As such, when these strategic decisions are being made, HRM must be an active partner in these discussions. After its entire HRM department’s responsibility to locate and bring into the organization these temporary workers. As temporary workers are brought in, HRM will also have the responsibility of quickly adapting them to the organization. HRM will also have to give some thought to how it will attract quality temporaries. This is sometimes done on consultancy basis. Consultancy work is often a short time basis and to re-invent the organization’s operation such a workforce of consultancy is vital.



Pros and Cons of contingent workers.

PROS

Cost saving

Cost savings opportunities are available when working with the contingent workforce. Contingent laborers are usually hired on an as-needed basis, this means corporations won't have to pay temps during downtime like they would permanent employees. If managed properly, a company can decided how much funds go into a particular task by carefully picking the amount of temps working on a project.

CONS

Issues related to the confidentiality of the company

The main detrimental factor to consider is confidentiality. No such guarantee could be given that the hired contingent worker will not move on to a competitor once their time with you is over. When a contingent worker has specialized skills that can only be used in certain industries, the chances of them joining a competitor seems likely. Though it is common for a temp worker to sign a confidentiality agreement, there is still risk of certain knowledge not being left within the organization. 

 Reference 

·        https://www.businessknowhow.com/manage/hire-temp.htm (accessed at 4.30 PM on 05/06/2019)
·        SAP Fieldglass (2017), The state of contingent workforce Management 2016- 2017 : Adapting to a new world of work
·        Armstrong M (2014) Armstrong’s handbook of human resource management practice, 13th edn, UK by Ashford Colour press Ltd
·        Dessler G. (2013 Human resource management, 13th edn, USA, New Jersey, Pearson Education, Inc

Picture credit
·        Hiring trends: The rice of contingent workers
·        radiant skies


Ethical Characteristics of Human Resources Management in Chinese Enterprises.

People and Organisations: Principles and Practice in Global Contexts Ethical Characteristics of Human Resources Management in Chine...